Telecommunications Industry Ombudsman
Provides free, independent, informal and speedy resolution of complaints about telephone and Internet services in Australia.
www.tio.com.au
Consumers' Telecommunications Network
Coalition of consumer and community organisations representing community interests in the national telecommunications policy arena.
www.ctn.org.au
Telephone Information Services Standards Council (TISSC)
Independent regulatory body established to set independent and fair telephone information standards and to assist the industry to fulfil its obligations to the public.
www.tissc.com.au