- The Springboard
Uses the ancient art of storytelling as a modern tool in knowledge management, knowledge sharing, and organizational change.
www.stevedenning.com
- Contented Cows Give Better Milk
By Bill Catlette and Richard Hadden. Draws a connection between employee relations and the bottom line.
www.contentedcows.com
- Manager?s Guide to Newsletters
How managers can use newsletters to communicate with customers, employees, and members.
www.managersguide.com
- Best Face Forward
Book by Bernard Jaworski and Jeffrey Rayport that describes why companies must improve their service interfaces with customers.
www.bestfaceforward.info
- Management Masters Survey and Series
Leading graduate schools of business identify insights in management and discuss their application in the new economy.
www.managementmasters.com
- Integrity's Impact
Find reviews and additional information on Mark Willson's book Integrity's Impact - Your Practical Guide to Integrity's Power, Benefits & Use. Deals with business ethics, leadership, focus, and motivation.
integritysimpact.com
- Performance Factor, The
By Pat MacMillan. Discusses the characteristics of high performance teams and ways to bring leadership and effectiveness to your organization.
www.theperformancefactor.com
- When I Say No, I Feel Guilty Vol.II
Assertiveness training book for managers and executives.
www.whenisaynoifeelguilty.com
- Power of Coaching, The
Electronic book explains employee motivation, goal setting, evaluations, performance reviews, and change management.
www.21-employee-motivation.com
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