- Kayako
Developer and vendor of hosted (SaaS) and self-hosted help desk software and live chat software.
www.kayako.com
- Live2Support.com
Offering a live chat software application and customer service operator solution with log analysis and advertisement tracking tools.
www.live2support.com
- LBE Helpdesk Systems
Offers windows or web-based helpdesk software, with extensive report capabilities.
www.lbehelpdesk.com
- UniPress Software
Offers FootPrints web-based helpdesk and problem management software with modules for PC and network asset and change management, and advanced live e-support.
www.unipress.com
- Axios Systems
Creators of Assyst, the ITIL-based help desk and IT service management software package.
www.axiossystems.com
- Ilient Help Desk Software
Creators of SysAid help desk and asset management software for IT departments.
www.ilient.com
- TechExcel, Inc.
Specializing in integrated office, helpdesk, and project tracking applications that integrate web, wireless, and client/server technologies.
www.techexcel.com
- Helpdesk.Com
Industry resource for buyers, users, and service professionals.
www.helpdesk.com
- Numara Software
Provider of IT service and help desk management solutions, Numara FootPrints and Numara Track-It!, for IT and support professionals. The software supports and centrally manages customer issues via phone, email, web, chat, and wire.
www.numarasoftware.com
- WonderDesk
Offers web based help desk software.
www.wonderdesk.com
- Help Desk Technology Corporation
Offers help desk automation software. A free trial evaluation of HelpSTAR can be downloaded.
www.helpstar.com
- Internet Software Sciences
Offering web based help desk products for small business and ecommerce.
www.inet-sciences.com
- h2desk Help Desk Software
Browser-based help desk software used to manage your support emails. Features include support ticketing and powerful knowledge base.
www.h2desk.com
- e11 Help Desk Software
Offers web-based help desk software products for customer relationship and service management.
www.e11online.com
- Monarch Bay Software, Inc.
Offers HelpTrac help desk management software and customer support system.
www.helptrac.com
- PRD Software Pty Ltd
Allowing web access for support staff and clients.
www.prd-software.com.au
- KnowledgeBase
Provides article publishing and retrieval solutions for web sites, products, internal departments, and multi-department corporations.
www.knowledgebase.net
- Softopia Development, Inc.
Supplies products for internal, external, or product support.
www.softopia.com
- SiteHelpDesk.com
Help desk software that provides intranet or Internet browser-based capabilities for internal and external customer support and inventory management.
www.sitehelpdesk.com
- ServiceWare
Provider of knowledge management software and knowledge bases to customer support and service organizations.
www.serviceware.com
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