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  • GaleForce Solutions Inc.
    Provider of CRM software for the financial services industry, including commercial and retail banks and credit unions as well as wealth management, investment banking, and capital markets firms.
    www.galeforcesolutions.com
  • MayWeHelp.com
    Offers live customer contact solutions for website owners. Technology includes one-to-one text chat, browser push, streaming video, and VoIP.
    www.maywehelp.com
  • Broad Daylight
    Hosted customer support application.
    www.broaddaylight.com
  • Blue Hare Software
    Customer service directory with text and maps for retail stores featuring in-store editing of products and all map elements.
    www.blue-hare.com
  • Graham Technology
    Developer of CRM software. Offers training, consulting, and deployment services.
    www.gtnet.com
  • e-Satisfy.com
    Offers customer research, satisfaction tracking systems, and consulting services.
    www.e-satisfy.com
  • eConvergent, Inc.
    Providing companies with the information and tools needed to manage customer relationships via the Web, voice, email, video, and fax.
    www.econvergent.com
  • Neotonic Software
    Provides a hosted, web-based email customer support solution for increasing agent efficiency, response times, and customer service quality. Aquired by Google in April, 2003.
    www.neotonic.com
  • Majestic Consulting Group
    Business software solutions and CRM consulting services including CRM training, CRM comparison, and SalesLogix software solutions.
    www.majestictechnology.com
  • Adobe: RoboHelp 7
    Software that empowers technical communicators, help authors, and web developers to build, manage, and publish content for help systems and standalone knowledge bases.
    www.adobe.com/products/robohelp
  • HydraNet CRM-gx
    Web-based CRM solution to instantly manage orders, email, inventory and invoicing, workflow, reporting and scheduling, customer support, and more.
    www.hydranet.com
  • NewChannel
    Enables sales reps to proactively contact prospects and engage in real-time consultations.
    www.newchannel.com
  • Simera
    Offers customer relationship management software applications and knowledge management solutions for eHR with the eZ-net, eZ-Touch, and eZ-answer systems.
    www.simera.co.uk
  • Surado Smart Contact Manager
    Customer relationship management solutions that provide coordination between customer service, support, sales, marketing, and other functions that touch customers.
    www.smartcontactmanager.com
  • ActionLiveChat
    ActionLiveChat software for business, non-profit, and educational websites. Helping businesses and professionals leverage the maximum productivity from their computers.
    www.ActionLiveChat.com
  • OMS SafeHarbor
    Customer relationship management software. Release management, license management, entitlement management, and software distribution.
    www.o-ms.com
  • Moss Software
    Offering customer relationship management solutions for growth-driven companies.
    www.mosssoftware.com
  • Preferred Patron
    Provides software and processing for gift cards and loyalty management, plus a full suite of CRM tools.
    www.preferredpatron.com
  • CRMTrak
    Easy-to-implement, simple-to-use online CRM application that tracks leads, sales opportunities, activities, and more.
    www.crmtrak.com
  • SysAid Customer Service Software
    Feature-rich, easy to use, on-demand customer service software.
    www.sysaidcss.com
 


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B2B > Customer Service Software


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