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  • icommunicate.com
    Improves customer retention by automating call and email tracking, problem resolution, and the delivery of customer service through a Web browser.
    www.icommunicate.com
  • Canbase
    Specializes in self-service technology, which helps users update information via email, voice mail, mobile, or online.
    www.canbase.com
  • Wilke/Thornton, Inc
    Provides comprehensive software systems for companies seeking to capitalize on their investment in customer service.
    www.crsanywhere.com
  • AlterNetix, Inc.
    Helps healthcare providers analyze claim denial causes and financial impact, track denial appeals, and prevent denials.
    www.alternetix.com
  • ServiceReps.com
    Provides interactive, real-time, multilingual customer service and support.
    www.servicereps.com
  • Aestiva LiveHelp
    Web-based sales and support product that allows customers to chat with support personnel.
    livehelp.aestiva.com
  • qManage
    Allows user to create, prioritize, track, and share all types of issues, projects, and tasks within an existing ACT! database.
    www.qmanage.com
  • StudioCRM
    Provides web-based CRM, SFA, and customer service solutions.
    www.studiocrm.com
  • Chameleonware, Inc.
    Offers an application that supports help desks, call tracking issues, customer service problems, and more.
    www.chameleonware.com
  • vTRAX Technologies, Inc.
    Offers web-based CRM solutions that integrate email and telephone contact with customers.
    www.vtraxinc.com
  • CRMSolutionStore.com
    Consultant, trainer, and authorized reseller of ACT! contact management and CRM products.
    www.crmsolutionstore.com
  • New Vision Consulting
    Full-service management and IT consulting company specializing in the implementation and integration of ERP and CRM packaged solutions from Oracle, Siebel, Microsoft, and other application vendors.
    www.new-vision.us
  • Harte-Hanks Communications: Allink Agent
    Offers realtime, customer relation management software.
    www.allinkagent.com
  • Quantisis Research, Inc.
    Customer Relationship Management and data warehouse services company serving banks in the Northeast. Specializes in providing outsourced operation of MCIF (Marketing Customer Information File) systems.
    www.quantisis.com
  • Aim Technology
    Offers software and services help optimize performance by measuring and analyzing information from sources throughout the enterprise.
    www.aimtechnology.net
  • Callculate.com
    Offers program that predicts contact center behavior and staffing requirements.
    www.callculate.com
  • CRM Software Outsourcing
    Offers software development services for customer relationship management, account management, e-commerce, and custom databases.
    www.crm-software-outsourcing.com
  • Sixred
    Implements CRM, ERP, and e-commerce systems for growing businesses. Sixred specialize in NetSuite and Siebel professional services.
    www.sixred.com
  • Shelko Accounting and CRM Consulting
    Provider of customization services for accounting and CRM software for small- and medium-sized businesses.
    accounting-software.accessiontechnology.com
  • Thresh CRM
    Designed specifically for small companies engaged in business-to-business commerce.
    store.yahoo.com/bizvigilant
 


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B2B > Customer Service Software


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