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- Kramer and Associates
Specializes in improving call center operations through reengineering, consolidation, and performance management programs.
www.kramerandassociates.com/ | |
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| By Popularity | Alphabetical
(What's This?) Sites 1 - 20 of 41
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- Step To Call Center
Offers Step to Call Center kit that includes business documents, templates, plans, and call center knowledge and information.
www.steptocallcenter.com
- Incoming Calls Management Institute (ICMI)
An international training and consulting firm providing educational seminars and materials for the managing of incoming call centers.
www.incoming.com
- ACD Call Center Learning Center
Resource for benchmarking, best practices, case studies, technology, and re-engineering.
www.call-center.net
- COPC
Offers contact center consulting and outsourcing, call center operations, and vendor management services.
www.copc.com
- Telephone Doctor
Offers a variety of customer service training programs including videos, workshops, CD-ROMs, and keynote presentations.
www.telephonedoctor.com
- CallSource
Offers call tracking of direct response telephone advertising.
www.callsource.com
- ISI eLearning Solutions
Offers web-based call center training for collections agents, telesales, supervisors, and customer service reps.
www.isi-elearning.com
- Instructional Systems Company, Inc.
Specialize in training development, custom multi-media courseware,and documentation. Additionally, we provide classroom training to companies in NY, NJ, and CT in a variety of office applications and programming topics.
www.isc.com
- Phone Pro
Provides customer service training that builds call management skills in telephone etiquette and skills training seminars.
www.phonepro.com
- Strategic Contact
Offers contact center consulting, providing feedback, analysis, and solutions for call center challenges.
www.strategiccontact.com
- Kramer and Associates
[SPONSOR]
Specializes in improving call center operations through reengineering, consolidation, and performance management programs.
www.kramerandassociates.com
- PowerHouse Consulting
Telecommunication consulting firm specializing in call centers, CTI, work flow and process reviews, and equipment acquisition.
www.powerhouse1.com
- Enablx
Offers call center management solutions which integrate voice, web, and email technologies with traditional live agent support.
www.enablx.com
- Contact Center Professionals, Inc.
Independent consultants specializing in the fields of call centers, contact centers, and customer relationship management (CRM).
www.contactcenterpro.com
- Call Center Coach
Services for managers featuring tele-conference topics taught by Dr. Jon Anton.
www.callcentercoach.com
- Aslan Training
Call center consultants with training solutions including inside sales, customer service, field sales, help desk, telemarketing, and more.
www.aslantraining.com
- TeleSolutions Consulting
Offers leadership workshops, coaching skills, and motivational skills training.
www.tsc-online.com
- Rockwell Electronic Commerce
Provides customer contact solutions for voice and Internet media.
www.ec.rockwell.com
- Barbara Burke and Associates
Professional speaker and trainer of customer service supervisors and staff to improve call center performance through development of a sales culture.
www.barbaraburke.com
- CCT Group
Provides custom development and consulting services to call and contact centers.
www.cctgroup.com
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