- 360Care
Provides customer relationship services and platforms for businesses.
www.360care.com
- Brigade Solutions, Inc.
Provides online customer support services on an outsourced basis.
www.brigadesolutions.com
- Callbutton LLC
Provides application services that allow firms to interact directly with online customers and to track and analyze customer transactions and relationships.
www.callbutton.com
- Compulan
Provides a full range of CRM software and professional services for companies implementing customer relationship management systems.
www.compulan.com
- Context Machines Corporation
Knowledge based software engineering for MRP, customer service, distribution, order entry, help desk. field service. data base and rule-based messaging & telephony.
www.contextmachines.com
- Convergys
(NYSE:CVG)
Provider of outsourced, integrated customer management services.
www.convergys.com
- CRM 2002
Virtual customer relationship management exhibition.
www.crm2002online.com
- CRMindustry.com
Online resource dedicated to providing the news, trends, and technologies that directly relate to the customer relationship management industry.
www.crmindustry.com
- Cross Country Group, The
Provider of value-added customer support services - 24 hours a day, 7 days a week.
www.ccgroup.com
- Customer Contact Corporation
Offers employee development and training, strategic planning, and quality and service management.
www.c3corp.com
- Customer Reference Program
Association promoting the use of customer reference programs and the sharing of best practices.
www.customerreferenceprogram.org
- Customer Service of Florida
Offers warehouse and fulfillment services along with online Nutraceutical sales.
www.csfla.com
- Customer Service Review
An Internet magazine which reviews the latest data and trends on customer service worldwide.
www.csr.co.za
- Customer Transformations Limited
Consultants in sales and customer services. Specialize in consulting and training to help you win more new customers, keep more existing business, and maximize customer profitability.
www.customertransformations.com
- Customersatisfaction.com
Offers consulting, seminars, speeches, and related products such as books, videos, and audio.
www.customersatisfaction.com
- Echopass Corporation
ASP blending phone, e-mail, chat, fax, and voice mail into one Internet channel and delivers it to contact center agents' computers.
www.echopass.com
- Finali
Outsourced provider of customer care labor and technology.
www.finali.com
- inQ.com
Enabling e-commerce web sites with live support staff, providing eCRM with a human touch.
www.inq.com
- Interchange Group Ltd
Specializing in the delivery of computer based solutions that improve customer service management and supply chain management.
www.interchange.co.uk
- Mindshare Technologies
Provides a response driven phone and web-based automated feedback system that enables companies to focus on customer experience management.
www.mindsharetech.net
- mybiz Technologies, Inc
Provides customer service and marketing tools for small business.
www.mybiz.com
- Network Inc., The
Provides a range of confidential hotlines and feedback systems to help companies communicate with employees and customers.
www.tnwinc.com
- Performark, Inc.
Offers web-based solutions for customer relationship management (CRM), call center services, lead and inquiry management, event registration, and database marketing.
www.performark.com
- Product Support Services
Independent service and support organization offering logistics support, product repair and remanufacturing, material and customer support, and information services support to wireless technology product manufacturers.
www.productsupportservices.com
- Q-Matic Corporation
Specializes in lobby management and queuing systems.
www.q-matic.com
- RealMarket Today
Features news, webcasts, and links on Customer Relationship Management.
www.realmarket.com
- Resource Center for Customer Service Professionals
Offers call center and help desk seminars, certification, books, and more.
www.the-resource-center.com
- SafeHarbor Technology Corporation
Offers customer, technical, e-commerce, and sales support services.
www.safeharbor.com
- SeeRun
Offers the Customer Lifecycle Management Suite to target, acquire, retain, service, and grow customers and revenues.
www.seerun.com
- Service Net Direct
Provides warranty and service programs to manufacturers and retailers for computers, personal electronics, and more.
www.servicenetdirect.com
- Servistream
Delivers outsourced live Internet customer services for online retailers and service providers.
www.servistream.com
- Sterling Audits
Provides benchmarking and auditing services for web sites, voice response, and call centers. Also hosts educational workshops on how to improve self-service systems.
www.sterlingaudits.com
- Sterling Consulting Group
Tips on service improvement including areas on communication skills, customer focus, service strategy, and even keynote speaking.
www.quality-service.com
- SurveyExpress
Features the RapidFeedback System, so customers can continuously rate products and services by calling and responding to an automated questionnaire using a telephone keypad.
www.surveyexpress.com
- Sutherland Group, The (1)
dir.yahoo.com/.../Customer_Service/Sutherland_Group__The
- Swift Response
Provides custom tailored, economical, web-based customer service outsourcing. Services include email response, interactive chat sessions, and Internet site maintenance.
www.swiftresponse.com
- TeleTech
Provides CRM services outsourcing, including full or partial management of clients' customer management operations, personnel, processes, and technologies.
www.teletech.com
- Thingamajob: Customer Service Jobs
Search and apply for customer service jobs including call center, help desk, management, contact center, and more.
customer-service.thingamajob.com
- United Customer Management Solutions (UCMS)
Customer Relationship Management (CRM) solutions provider as an outsourcer and an Application Service Provider (ASP).
www.ucms.net
- Urban, Gene
Gene Urban performs close-up magic and mentalism at various business functions, corporate events, and trade shows across the U.S, Canada, and Mexico.
www.corporatetrx.com
- World Access
Providing customer care services to the travel, financial, health care, and call center industries.
www.worldaccess.com
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