- International Customer Service Association
ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.
www.icsa.com
- eCRMGuide
News and insights into the world of customer relationship management (CRM).
www.ecrmguide.com
- Association of Support Professionals (ASP)
Membership organization representing support managers and other professionals in hundreds of PC software companies, large and small.
www.asponline.com
- Customer Care Institute
Provides information, research, advisory services, benchmarking, training and networking opportunities for customer care professionals.
www.customercare.com
- Help Desk Institute (1)
dir.yahoo.com/.../Customer_Service_and_Technical_Support/Help_Desk_Institute
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