Call Center Software in the Yahoo! Directory

FastCast Networks
Provides both enterprise and managed call center and notification systems using open source software components. Call center systems operate over VoIP and are fully configured.
www.fastcastnetworks.com
AMTELCO: Call Center Division
Callcenter software, products, and services, including UltraTalk, Infinity Voice Logger, and Call Scriptor.
www.callcentersbyamtelco.com
GMT Corp
Sells workforce management software for call centers, banks, processing centers, and service industries.
www.gmt.com
Genesys Call Center Software
Genesys provides call center and CRM software solutions, including hosted management services for enterprise collaboration and convergence.
www.genesyslab.com/products/contact_center_software.asp
iCarol
Web software for nonprofit community help lines. iCarol features include shift scheduling, volunteer management, call reports, and outcome measurement.
www.icarol.com
White Pajama
Provider of customer contact solutions including CRM, IVR, CTI, Knowledge Base, Chat, and more.
www.whitepj.com
CSI
Coordinated Systems, Inc., specializes in solutions such as call center quality monitoring, random sample call recording, and VoIP recording for midsize and large customer service centers.
www.csiworld.com
IEX Corporation
Workforce management and call routing software for call centers. Features include forecasting, agent scheduling, skills based scheduling, multimedia support, and intelligent routing of calls.
www.iex.com
Quality Call Solutions
QCS offers application development, implementation and support, specializing in customized applications for interactive voice response and computer telephony integration.
www.quality.com
TouchStar
Offers call center software on-site or hosted with predictive dialing, automated voice messaging, ACD, recording, and VoIP features.
www.touchstar.com
Telecorp Products, Inc.
Provides products, services, support, glossary, and partners.
www.telecorpproducts.com
Contact Centre 24x7
Virtual exhibition for the call center industry. Contains the leading companies and updates of the latest news, seminars, and whitepapers.
www.contact-centre-24x7.com
IntraNext Systems
Computer telephony integration, CTI, custom programming, call center interfacing, IVR, ACD and ARU development.
www.intranextsys.com
Noble Systems Corp.
Designers and providers of Automated Telephone Organization Management System (ATOMS), a customized software solution for call center automation.
www.noblesys.com
Amcat [SPONSOR]
Provides a comprehensive call center software solution. Includes CTI, IVR, ACD, VoIP, predictive dialer, and call management system.
www.amcat.com
TroubleTree
Sells question and answer troubleshooting tool.
www.troubletree.com
Xantel Corporation
Call processing solutions for customer relationship management within call centers, help desks, customer service operations utilizing computer telephony (CTI) technologies.
www.xantel.com
Cognitor, Inc.
Problem resolution for Call Centers.
www.cognitor.com
Promero, Inc.
Promero is a hosting call center and CRM software hosting provider, and member of the Oracle Partner Network.
www.promero.com
Stratasoft, Inc.
Offers predictive dialers, automated dialers, and interactive voice response systems that offer enhanced software solutions for call centers of any size.
www.stratasoft.com